To place an order, simply browse our website, select the desired products, and add them to your cart. Proceed to checkout, enter your shipping and payment information, and confirm your order.

We accept various payment methods, including credit/debit cards, net banking, and cash on delivery (COD). The available payment options will be displayed at checkout.

Orders can be modified or canceled within 24 hours of placing the order. Please contact our customer support team at info@sofaexchange.store with your order details for assistance.

Delivery timelines vary depending on the shipping method selected and your delivery destination. Standard shipping typically takes 2 to 7 business days, while expedited shipping takes 8 business days.

Currently, we only ship orders within india. We do not offer international shipping at this time.

If you receive a damaged or defective product, please notify us within 48 hours of receiving the item. We will arrange for a replacement or issue a full refund, including any shipping charges.

Yes, you can track the status of your order using the tracking information provided in the shipping confirmation email. If you encounter any issues with tracking your order, please contact our customer support team for assistance.

Yes, we offer returns or exchanges for eligible products within 7 days of receiving your order. Please refer to our Return Policy for more information on how to initiate a return or exchange.

You can contact our customer support team via email at info@sofaexchange.store. Our team is available to assist you with any questions or concerns you may have regarding your order or our products.

The total cost of your order includes the price of the products plus any applicable taxes and shipping charges. There are no hidden fees associated with your order.